2018 in Review: A year to remember for TLA In 2018, we earned independent recognition, secured new clients, developed cutting-edge technology and raised a significant sum of money for charity. It was a special year for everyone connected with TLA. 2019 is well underway and our focus is firmly on the future, but it would be remiss of us not to recap on some of our biggest achievements of the last 12 months and say a massive thank you to everyone who has helped make them happen. Awards One of the most pleasing aspects of 2018 was the recognition we received from some of the UK’s biggest and most respected organisations. In the early part of the year, we were named in the Financial Times’ league table of the 1,000 fastest-growing companies in Europe. We featured featuring as the 56th highest-placed UK business in the FT 1000 and 363rd overall. Soon after, we were invited to the Northern Tech Awards by Tech Nation to discover where we had placed in its Northern Tech 100 table. Our growth rate over the last three years saw us named as the 5th fastest-growing technology business in the North of the UK and the top-ranking company with Liverpool headquarters. We followed those up with what are arguably the two of the most prestigious tech industry league tables in the country. We were named as the 50th fastest-growing tech company in the UK as part of The Sunday Times’ Tech Track 100 and 38th in Deloitte’s UK Technology Fast 50. All four represent great recognition of our continued growth and commitment to driving performance through technology. GDPR Regular visitors to the TLA blog will have seen a lot of GDPR-themed content from us over the last 12 months – and with good reason. As a company that generates, processes and distributes large volumes of consumer data, we have a huge responsibility to make sure we take an ethical and accountable approach. It’s a responsibility we have always taken seriously, but there was no doubting the ground-breaking nature of GDPR, which came into effect in May. Our proactive approach begun almost two years ago, ensuring company-wide and top-down buy-in and taking decisive action to go beyond the regulation’s requirements. This included updates to processes, policies and technology that have all helped to make us a stronger business and partner to our clients. The result was a GDPR programme that allowed clients to confidently continue with their lead generation campaigns, generating incremental sales at a critical time. Furthermore, our programme received great publicity, not least of all for the independent endorsement we received from ASE Global. ASE’s report concluded: “What’s particularly impressive is that the work undertaken by The Lead Agency goes far beyond what the new legislation requires.” Cutting-edge technology One of the most exciting things for an employee at TLA is the commitment to continuous improvement. Our value ‘go beyond limits and expectations’ is something you see daily throughout the business as we push to be the best we can be as individuals and collectively. We never top looking for ways to take our technology to the next level to provide a better service to clients and consumers. And in 2018, that resulted in us launching our new Landing Page Builder, Publisher Portal, Client Portal, Policy Management Portal and Quality Control Portal – all of which have led to improvements across internal processes and client results. The biggest tech evolution however was our customer acquisition platform, which we’ve been working on over the second half of the year. Built on the principles of transparency, effectiveness, simplicity and compliance, this new platform will transform how businesses generate incremental sales when it launches in 2019. Watch this space! Charity We’re passionate about creating opportunity. But it doesn’t end with our clients or staff. We commit to giving back to a worthy cause every year. In 2018, we set an ambitious target of raising £10,000 for the NSPCC – a fantastic charity that deserves a lot of support. To achieve our goal, TLA and friends took part in a series of mammoth endurance challenges, including the London Marathon, Man v Lakes and a London to Paris Cycle. We are immensely proud to have raised a whopping £10,450.40 and cannot thank the people who have donated enough. It genuinely means a lot to everyone here. And finally… We would like to extend that thank you to everyone who has played a part in what we were able to achieve in 2018 – including our clients, partners, suppliers and teammates. None of it would be possible without your continued trust, support and commitment – and for that we are immensely grateful. We hope all of you enjoyed a great 2018 year and have made a successful start to the new year. We’re excited to see what it will bring.