Client Account Manager
The Job

As the Client Account Manager, you will take responsibility for several automotive accounts, dealing with the manufacturers directly and occasionally through their agencies.

You will secure and grow the monthly/quarterly budgets and actively manage the campaigns, ensuring they perform in-line with the clients KPI’s.

Another key responsibility will be to educate the manufacturers and their dealers on our services to ensure they receive maximum value from our leads and the highest conversion to sale possible.

You will be based in our London office and will spend a proportion of your time visiting auto manufacturers and their dealers.

The Responsibilities
  • Manage and grow existing auto manufacturer accounts
  • Target new auto manufacturers
  • You will introduce new lead types to new and existing clients: Approved used car, Fleet & Business and Commercial Vehicles
  • You will liaise with auto manufacturers and their dealers offering guidance and support with lead handling and best practices
  • You will secure and maximise monthly and quarterly budgets
  • Develop a network of new manufacturer and dealer relationships
  • Work to deliver allocated campaigns and budgets on time
  • Monitor and report on the progress of campaigns
  • Introduce new ideas and concepts to help improve campaign performance
  • Liaise with the marketing team to create customer stories, testimonials and case studies
  • Develop an account management and revenue development plan for each customer
  • Work with Operations, IT and other teams when customers escalate issues
  • Ensure invoicing is correct and resolve customer invoicing queries
  • Attend regular auto focused seminars and events
The Skills
  • You must have experience and knowledge of main dealers and/or the auto industry
  • Understand the digital marketing landscape
  • Have a strong track record in sales and business development
  • Have a proven track record in sales management with medium to large accounts
  • Have strong communication, influencing and interpersonal skills
  • High competence in MS Powerpoint, Excel and Word
  • Be able to perform well under pressure and solve problems quickly and efficiently
  • Have good business consultancy skills and be solution and customer focused
  • A university degree or marketing/media qualification or equivalent experience is essential
  • You must have a positive attitude and determination to succeed
The Company

The Lead Agency is a performance and technology business that helps companies to acquire new customers.

We use our own digital assets, emerging technologies and a unique network of premium UK publishers to find and engage hard-to-reach in-market consumers as they research their next purchase online. Our proprietary lead technology and in-house contact centre teams then process the data we generate – from initial enquiries through to the secure distribution of qualified leads to our clients’ CRM.

We have been in business since 2002 and specialise in automotive and property. Our extensive client list includes BMW, VW Group, Mercedes-Benz, Ford, Hyundai, Yopa and eMoov.


Ambitious businesses need ambitious people – and that’s exactly what we’re looking for at TLA. Our journey – from a start-up business in 2002 to one of the UK’s fastest-growing tech companies – owes a lot to our focus on continuous improvement and striving to be the best that we can be.

We want to grow with people who share that ethos; who can bring something special to the team but have that desire to keep improving. This role is an exciting opportunity to contribute to an award-winning team and fulfil your potential within a growing business.


  • Award-winning performance and technology business based in Liverpool and London
  • 100-strong team spanning roles in development, design, UX, digital marketing, customer service, quality assurance, product ownership, account management and more.
  • One of the UK and Europe’s fastest-growing tech companies:
    • Tech Track 100 (The Sunday Times)
    • FT1000 (Financial Times)
  • Fifth-fastest growing tech company in the north of the UK (Tech Nation)
The Culture

The Lead Agency is a fast-moving and creative company that believes that if something is worth doing, it’s worth doing right.

We value ambition and persistence, and we encourage each other to drive progress through continual improvement and innovation. We’re working on exciting projects with the potential to transform our industry and allow us to expand both in the UK and internationally.

Balance is important to us, which is why we offer flexible working hours, free personal training and squash games, subsidised gym membership… and a free office bar every Friday! In addition, we have regular nights out and charity events throughout the calendar.

Apply for this position

The Lead Agency appreciates the time you’ve taken to consider the details and we welcome your application.

To begin your application please APPLY NOW below or send your CV or LinkedIn profile to or call +44 (0)151 221 9889 to discuss the role.

Apply now

Position: Client Account Manager

Thank you for submitting your application. We will contact you shortly!

Employment Type
Full Time
Beginning of employment
Duration of employment
Job Location

Stephen Street, London (W1T 1AN)

Head Office
The Lead Agency, 20 Chapel Street, L3 9AG, Liverpool, Merseyside
Valid through
31 August 2018
Base Salary
£ 40000 - £ 55000
Date posted
21st December 2018