Neil Cosgrove joins in programme manager role As we grow the business, it’s vital we continue to progress and improve our operations. To help us meet that challenge, Neil Cosgrove has joined The Lead Agency in the newly-created role of programme manager. At his previous agency Rippleffect, where he spent over six years, Neil managed the delivery of high-profile digital projects for the likes of Liverpool FC, Stoke City FC, Visit Guernsey and Liverpool John Lennon Airport to name but a few. That invaluable experience is now being used to manage process change across the entire TLA business as we look to improve efficiency and produce work of exceptional quality. ‘Relishing the opportunity’ Commenting on his appointment, Neil said: “This is an exciting time to join TLA. Our digital team is growing fast and we have several big projects underway that will create new opportunities for us and our partners. I’m relishing the opportunity drive positive change within the business by implementing processes that will ensure we continue to provide a professional, quality-driven service.” Neil is a certified PRINCE2 Practitioner and Certified SCRUM Master with a comprehensive understanding of creative and technical processes. At TLA, he’ll work closely with our head of development Luke Miles and head of UX and design Paul Rietdyke to deliver projects across verticals such as automotive, education, healthcare and business-to-business.