5 lead handling steps to conversion success: turn more third-party leads into new customer sales A proactive approach to lead handling and lead nurturing can have a drastic impact on lead-to-sale conversions, removing frustration and maximising your commercial performance. Last month, we won Best Lead Generation Campaign…
TLA awarded with ISO 27001 certification We are proud to have been awarded with ISO 27001:2013 certification, the internationally-recognised Information Security Management Standard that demonstrates our commitment to the security of all stakeholder information. ISO 27001 is a…
The Age of Transparency: How consumer attitudes have changed, and why brands must do the same From GDPR to social media, the world of information has changed. And so too have consumer attitudes, with increased awareness and interest in data protection, ethical behaviour and transparency. GDPR, the most…
Preparing for GDPR: Documentation of consent In the latest in our series on GDPR, we look at one of the key aspects of the regulation: the documentation of consent. In order to comply with the EU General Protection…
TLA secures FCA authorisation We believe doing right by our clients and consumers, which is why we took the decision to pursue and have since achieved our FCA authorisation. Traditionally as a business, we have focused…